Fellow 手沖壺加熱

EKG 電子溫控壺 | 定期保養小撇步 :

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含圖像的評論
過濾評論
熱門評論美國
來自其他國家的熱門評論

Q1. EKG 無法加熱

【步驟 1 】請確認插座功率滿足 1200 瓦
請更換一個獨立插座且滿足 1200 瓦功率（Ex：廚房電器的插座），若功率不足則無法正常加熱。

【步驟 2 】請確認產品無意外乾燒
請確認壺是否不小心發生乾燒現象。若不小心乾燒則會啟動保護機制，短時間內無法加熱。
請等待壺冷卻 30 分鐘後，則可再次正常使用。

PS: 請特別注意長時間或多次乾燒，可能會導致永久性無法加熱，請確保壺內水務必裝一半以上。若經乾燒損壞商品，則不在保固範圍內。

Q2. EKG 溫度異常

【步驟 1 】壺內礦物質沉澱物清潔保養
準備材料：食品級檸檬酸/小蘇打粉
清潔方式：於壺內加入適量檸檬酸或小蘇打粉，加入沸水。待檸檬酸 / 小蘇打粉完全溶解後，請靜置 30 分鐘以上。
請注意壺內沉澱物均清潔乾淨後即可正常使用。

請注意：
※ 檸檬酸 / 小蘇打粉與沸水的比例為１：10
※ 檸檬酸水須至少淹沒超過壺內感溫棒
※ 請定期保養清潔壺內沉澱物
※ 請注意檸檬酸為酸性可食用性清潔劑，請勿清潔壺身表面及EKG蓋子塑料部分

【步驟二】壺底Strix溫控器清潔保養
準備材料：乾淨柔軟的布+酒精
噴少許酒精在布上清潔底部加熱線圈頂部表面（如圖中紅色標示處）

※擦拭完須等完全乾燥才能使用。

Q3. EKG 螢幕顯示異常

【步驟 1 】關機重置
請先關機，且務必拔掉插頭，等待 10 分鐘後重新開機即可完成重置程序。

【步驟 2 】插座功率須滿足 1200 瓦
請更換一個獨立插座，且務必確認插座滿足 1200 瓦，若功率不足則無法正常加熱。

【步驟 3 】加熱底座清潔
請將底座翻轉至背面，拍打底座背面排除底座中心內部灰塵或咖啡粉塵，或可利用空氣吹球吹掉內部灰塵。
若經以上處理仍無法解決問題，請您將壺身及底座整組產品使用原包裝裝箱寄回檢測維修。

Q4. EKG 無法開機

請測試插上插座螢幕上是否會快閃出現Fellow的字樣，若有顯示表示商品可通電無異常！
若需開機，請嘗試像按計算機or鍵盤的方式輕按一下旋鈕（非長按）。

若顯示板仍無反應，請您更換另一個插座，由於部分插座的功率較小，會造成EKG無法正常開機使用。
影片說明 👉 https://reurl.cc/2g2eev

如燒水一次壺底出現一點一點白白的，為使用的水中含有礦物質，礦物質在加熱過程形成碳酸鈣後，沉澱在壺底形成水垢。
因 EKG 的功率較高，所以產生的速度會相對較快！建議您定期清潔及保養，以下提供您清潔方式：

準備材料：食品級檸檬酸 / 小蘇打粉
清潔方式：於壺內加入適量檸檬酸或小蘇打粉，加入沸水，待檸檬酸/小蘇打粉完全溶解後，請靜置 1 小時～半天以上，
請注意壺內沉澱物均清潔乾淨後即可正常使用。

請注意：
※ 檸檬酸 / 小蘇打粉與沸水的比例為１：10
※ 檸檬酸水須至少淹沒超過壺內感溫棒
※ 請定期保養清潔壺內沉澱物

※ 請注意檸檬酸為酸性可食用性清潔劑，請勿清潔壺身表面及EKG蓋子塑料部分

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5.0 顆星，最高 5 顆星 Long awaited kettle! So pleased
2022年9月29日在美國評論

I am in love with this kettle. While unpacking I did have the feeling I might be getting a returned product. However, even if that was the case, everything is working and going well so far. I have seen quite a few bad reviews on here but I went to the Fellow site and it guarantees this product, with proper use, for a year. So I’m not sure why people aren’t just letting Fellow know their issue. This kettle cam w highly recommended from a coffee group that I’m in so I believe it is a great product from a great company. I had an electric kettle that worked before but it couldn’t hold the temp and you had to reset it every time you lifted the kettle. To reset, you had to push a button that beeped with every press….so for 20 minutes, my silent morning had to be broken with beep, beep….. I’m very pleased to have a kettle with a silent button and an option to HOLD that setting!

含圖像的評論

過濾評論

熱門評論美國

目前篩選評論時出現問題。請稍後再試。

於 2022年12月10日在美國發表評論

I won't go into great detail, but I bought this to quickly replace an old Bonavita that finally stopped working properly. I've used it for around a month now.

On the positive side of things, it looks great, it feels great to hold, pouring is very precise and controllable, and the hold function works flawlessly. It doesn't click on and off repeatedly to control the temperature like my old kettle, but actually varies the amount of power going into the element (which I verified with a power meter), so that's nice. The built-in timer goes up to 9:59 and then loops back to 0:00, repeating until you stop it.

On the (slightly) less-positive side of things, it pours really slowly. Probably half the flow rate of my old kettle. This is fine for coffee, but filling up a tea pot takes ages. If you tilt it more to try and pour faster, water will dribble out of the lid. Also, they used an incredibly cheap LCD screen for the display which has atrocious viewing angles - that is, the display becomes unreadable if you aren't almost right over it. I don't know why they didn't just use a low-res monochrome OLED - they aren't that expensive. Finally, the dial feels a bit mushy and imprecise rather than being tight and clicky, but that's mostly a nitpick.

No issues so far with either the build quality or the electronics. Everything works well, but I feel that for the immensely steep price tag, it could be a little more refined in some areas.

於 2018年9月10日在美國發表評論

The Stagg EKG Kettle: a story in three parts.

1. I ordered the kettle from Amazon. It was ludicrously spendy for me, but so beautiful. Nothing else on the market comes close. And given the repeated heat waves in the Northeast this summer, I wanted a kettle that could heat my water for coffee without adding heat to the house. When it finally arrived, I unpacked it, ooohed and aahhed at the beauty, added water, plugged it in and.... nothing. No LCD, no heating, simply.. nothing. Sighing heavily, I assumed it was an anomaly and sent it back. I ordered a replacement version that same day.

2. Take two: a few days later, the second Stagg kettle arrives from Amazon. Unpack, plug it in.... aaaaand nothing. Double check the plug, move it to different outlets, reset said outlets - finally, for reasons unbeknownst to me, the LCD lights up with "Fellows." But nothing further. (I've now hit the "on" button about a zillion times). So, in frustration I tweet, Facebook IM and send a message the Fellows Support folks on their website.

The Fellows customer service rep got back to me within the hour, ***from his vacation*** to help me out. Said that definitely shouldn't be happening and said, "Please let me send you one directly from our warehouse." Asked for the Amazon order numbers, as he thought perhaps there is something in Amazon's handling that is affecting performance of the kettle.

In the meantime, I've gotten Kettle #2 to actually heat water to the boiling point once (on the 100th try or so), so I message the CSR back and say "Maybe it's working?" Next attempt? The LCD said "no water" and refused to do anything. Back it goes. I returned to the CSR and requested a kettle direct from Fellows: I was happy to pay for a replacement kettle, but he insisted on sending it free of charge to compensate for my hassle.

3. EUREKA! The third-time's-a-charm kettle arrived about 3 weeks ago. It has worked like a charm ever since the first minute. Heats like a dream, quickly, efficiently. Holds the temperature accurately to about 1 degree. Pours easily, smoothly and effortlessly. My husband (who initially scoffed at the price) is increasingly enamored of this kettle, and says frequently (sheepishly) how much he loves it. It is everything all of the 5-star reviews say and more.

So, finally although I've had very good luck with Amazon over the years, my advice to you on this one is: go directly to the source. You won't regret it. And a very huge shoutout to Fellows support for A++ customer service!

於 2022年12月22日在美國發表評論

Pros: It’s adorable. It makes me smile every time I use it. It does a nice job of heating up coffee water.
Cons: It arrived with a huge scratch on the underside of the spout which I didn’t notice for a few weeks and by then I was so used to it I didn’t want to return it. The white lid doesn’t match the white coffee pot. I had a question for customer support a few weeks ago and although their website promises a speedy response, I have yet to hear from them. It was difficult to learn how to use because it has only one button that controls every function and each one requires pressing that button differently. It would be much more useful if it had a buzzer to tell you when it has hit temperature. It would be helpful if there were measurement markings on the inside of the pot. It’s outrageously expensive for what it does. Would I buy it again? Nope, not at this price.

於 2022年9月29日在美國發表評論

5.0 顆星，最高 5 顆星 Long awaited kettle! So pleased
由 Kristen 發表於 2022年9月29日

本評論中的圖像

於 2022年11月14日在美國發表評論

I like the look of it. It works as expected. I wish it can whistle. Besides, I only use it to boil water, sometimes, it takes a long time to go from 99 Celsius to 100. The reason I took a star off is that when pouring water out, you need to hold it with certain angle. If you try to rush by tilt the kettle more, it starts to leak.

來自其他國家的熱門評論

1.0 顆星，最高 5 顆星 Non UK plug. Save your money buy something else.

於 2019年10月11日在英國 (GB) 發表評論

Who in the name of God thought it was acceptable to sell a £175 kettle with a non British plug on it? Unpacked, thrown back in box and returned. I have now read the reviews on here and I am glad I didn't even try and use it. Save your money buy something else.

1.0 顆星，最高 5 顆星 Don’t buy! Stopped working after less than 5 weeks

於 2019年11月16日在英國 (GB) 發表評論

Don’t buy this kettle as it stopped working less than 5 weeks after buying it. Such a cheap and defective product for such an expensive price.

1.0 顆星，最高 5 顆星 It leaks.

於 2020年4月7日在加拿大 (🇨🇦) 發表評論

I think this is the first time I've ever written a bad review on Amazon. But this product is too expensive to have this issue. You can't tilt the kettle even at 45 degrees angle, boiled water leaks over the unsealed lid. You can easily burn yourself over this. I have a Balmuda kettle and it's much better, and much smoother pouring as well. I thought I would try this one for my office but it's unusable for me, I just have to return it.

1.0 顆星，最高 5 顆星 The temperature regulation stopped working. Now it's just another water cooker

於 2020年1月5日在德國 (DE) 發表評論

Second review:
After few months of using it the water cooker started boiling always to 100°C irregardless of what temperature we set. We wrote the seller and are waiting for an answer. We would like to return the kettle because it doesn't fullfil the most important feature for us. Other than that is very good looking.

First Review:
It works quite well. Just the max. Water level mark is in one side in the inner part, so if you want to do it up you have to turn it to see the max mark and then turn it again to grab the kettle.

max water level mark is not visible from all sides

4.0 顆星，最高 5 顆星 Good temperature-controlled kettle with a few quirks

於 2022年5月26日在德國 (DE) 發表評論

I chose this kettle primarily for my Gong Fu tea sessions as the temperature control is one of the most important brewing parameters and I've heard this kettle is very good in that department. Having used this kettle on a daily basis for a year I can definitely confirm that the temperature control is excellent.

I like that:
1. Temperature control is almost perfect (except missing shortcut to boiling point, see below).
2. Overall ergonomics are great. The balance of the weight distribution while pouring is superb and pouring feels just natural and precise. The one turn/click button for setting the temperature and starting/stopping the kettle is an excellent UX.
3. Occasionally brewing Gyokuro I need the temperature as low as 50 °C and this kettle allows such a low temperature setting.

However there are few annoying quirks this kettle has:
1. The manufacturer is slacking in QC. My first unit had defective Fahrenheit/Celsius switch, fortunately Amazon replaced it and this one has the electronics in order. From what I've read it's not uncommon to get a defective base.
2. With use the plastic part of the lid warps a little and then it happens that the two pieces of the lid rotate and the venting holes get misaligned. One has to pay attention to that.
3. (Near-)boiling a full kettle causes that drops of water occasionally sputter through the lid venting holes and one can get burned. Also, one has to train not to touch the metal part of the handle as it gets really hot; with regular use I rarely burn myself anymore though.
4. When the temperature is set to boiling point the kettle still slows down several degrees ahead of reaching it and tries to get there slowly not to overshoot the temperature. For boiling point setting there is no reason for the sophisticated temperature control and no need to slow down.
5. The viewing angle of the display could be better. One has to be relatively close to be able to read it.
6. I would appreciate some discreet beep once the kettle reaches the set temperature the first time. Ideally to be enabled/disabled by a third switch at the back of the base though that might be a little too much to ask for :-)
7. For my use case the pouring speed is just too slow. If I want to brew in a larger (200 ml) teapot it takes way too long to fill it. I would love to be able to control the speed of the pour by tilting the kettle a bit more but the gooseneck is designed in a way that the only pouring speed is dead slow.